Home / Austin, Texas / Trustworthy Cleaning Service - Austin
Trustworthy Cleaning Service - Austin
Commercial cleaning in Austin, also cleans homes
About Trustworthy Cleaning Service - Austin
Trustworthy Cleaning Service is a locally owned cleaning company in Austin that, according to its Google description, has provided professional maid services since 2004 and also cleans commercial buildings. Its website lists post-construction cleanup, carpet and window cleaning and disinfection, with offices, medical facilities, restaurants and gyms among the commercial facilities named; city pages include Georgetown.
The website states that staff are background-checked and that the company is insured, and it offers a satisfaction or re-clean guarantee.
Trustworthy Cleaning has a 4.5 rating from 642 Google reviews. Of the 10 most recent, 3 mention thoroughness, 2 reliability and 2 long-term client relationships; 3 describe home cleaning and 2 describe office cleaning. Commercial buyers should ask for references from business clients, confirm whether recurring janitorial service is offered, and get the commercial scope, schedule and contract terms in writing. In Texas, janitorial services are subject to sales tax, so confirm whether each quote you receive includes it.
Services and facilities
As listed on the contractor's website.
Services
- Post-construction cleaning
- Carpet cleaning
- Window cleaning
- Disinfection
Facilities
- Offices
- Medical & healthcare
- Restaurants & kitchens
- Gyms
What recent reviewers mention
From the 10 most recent Google reviews with text. We count themes; we don't quote reviews.
- 3 of 10 reviewsthoroughness
- 2 of 10 reviewsreliability
- 2 of 10 reviewslong-term clients
- 1 of 10 reviewscommunication
- 1 of 10 reviewsgood value
The owner replied to 100% of the recent reviews. Most recent review: September 2026.
Areas served
Cities with their own page on the contractor's website.
Helotes, Boerne, Georgetown
Data checked October 2026. Is something wrong or out of date? Tell us.
Buyer's checklist
6 answers we found for Trustworthy Cleaning Service - Austin. Everything marked "Ask them" still needs an answer in writing before you sign.
Where each fact comes from:Public recordStated on websiteGoogle reviews
Facility fit and experience
- Long-term clients (2 of 10 recent reviews)Google reviews
- Ask them:Can you provide references from comparable clients, including a long-term client?
- Ask them:Will you inspect our premises before finalizing the quote?
Scope and cleaning standards
- Ask them:Can you provide a written checklist of tasks per visit, weekly and monthly?
- Ask them:What is excluded or priced separately (carpet extraction, floor refinishing, windows)?
- Ask them:Who supplies and restocks paper products, soap and liners?
Reliability and staffing
- Reliability (2 of 10 recent reviews)Google reviews
- Ask them:Will we have the same team, and who supervises them?
- Ask them:Who covers sickness, vacations and turnover?
- Ask them:If a visit is missed, when will you notify us and restore service?
Quality control and communication
- Satisfaction or re-clean guaranteeStated on website
- Communication (1 of 10 recent reviews)Google reviews
- Ask them:Who inspects the work, how often, and can we see an example report?
- Ask them:Who is our main contact, and how do we reach someone after hours?
- Ask them:What response and correction times will you commit to in writing?
Insurance, security and accountability
- Background-checked staffStated on website
- InsuredStated on website
- Ask them:Can you provide current certificates for general liability and workers' compensation?
- Ask them:What screening is done before staff get access to our building?
- Ask them:How are keys, access codes and alarms handled?
Pricing and contract terms
- Ask them:What is the total recurring price, and what triggers extra charges?
- Ask them:How long is the rate fixed, and how much notice is given for increases?
- Ask them:What is the contract term, does it renew automatically, and what are the cancellation terms?
Startup and transition
- Ask them:When can you start, and who manages onboarding?
- Ask them:Can we agree on a trial period and an early review date?