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Stratus Clean Austin
Commercial cleaning in Austin, franchise location
This is a franchise location. The cleaning is usually done by an independently owned local franchise business, supported by the brand's regional office. Ask who will clean your building.
About Stratus Clean Austin
Stratus Clean Austin is the Austin office of Stratus Building Solutions, a commercial cleaning franchise. According to its Google description, its franchisees and their crews clean offices, retail stores, shopping centers, medical facilities, schools, daycare centers and other buildings, on a one-time, daily, weekly or monthly basis. City pages include Georgetown, Hutto, Kyle, Leander, Pflugerville and San Marcos.
The website says staff are background-checked, that cleaning is insured and bonded, and that franchisees are trained. It also mentions software for tracking service, regular inspections, an after-hours contact line, evening cleaning, Green Seal products and a free walkthrough before quoting.
Stratus Austin has a 3.5 rating from 37 Google reviews. Of the 9 most recent, 3 mention reliability, 3 thoroughness and 3 communication, and 2 say the same crew comes each time. With a 3.5 overall rating, ask which franchisee would serve you and how complaints are escalated. In Texas, janitorial services are subject to sales tax, so confirm whether each quote you receive includes it.
Services and facilities
As listed on the contractor's website.
Services
- Recurring janitorial
- Post-construction cleaning
- Floor care (strip, wax, burnish)
- Carpet cleaning
- Window cleaning
- Disinfection
- Day porter
Facilities
- Offices
- Medical & healthcare
- Industrial & warehouse
- Schools
- Retail
- Churches
- Government
- Gyms
- Car dealerships
- Banks
What recent reviewers mention
From the 9 most recent Google reviews with text. We count themes; we don't quote reviews.
- 3 of 9 reviewsreliability
- 3 of 9 reviewsthoroughness
- 3 of 9 reviewscommunication
- 2 of 9 reviewsthe same crew
- 1 of 9 reviewsgood value
The owner replied to 50% of the recent reviews. Most recent review: August 2026.
Areas served
Cities with their own page on the contractor's website.
Pflugerville, Leander, Kyle, Hutto, Georgetown, San Marcos
Data checked October 2026. Is something wrong or out of date? Tell us.
Buyer's checklist
13 answers we found for Stratus Clean Austin. Everything marked "Ask them" still needs an answer in writing before you sign.
Where each fact comes from:Public recordStated on websiteGoogle reviews
Facility fit and experience
- Free walkthrough before quotingStated on website
- Ask them:Can you provide references from comparable clients, including a long-term client?
Scope and cleaning standards
- Evening / after-hours cleaningStated on website
- Ask them:Can you provide a written checklist of tasks per visit, weekly and monthly?
- Ask them:What is excluded or priced separately (carpet extraction, floor refinishing, windows)?
- Ask them:Who supplies and restocks paper products, soap and liners?
Reliability and staffing
- Describes a staff training programStated on website
- Green Seal certified products or certificationStated on website
- Same crew each visit (2 of 9 recent reviews)Google reviews
- Reliability (3 of 9 recent reviews)Google reviews
- Ask them:Will we have the same team, and who supervises them?
- Ask them:Who covers sickness, vacations and turnover?
- Ask them:If a visit is missed, when will you notify us and restore service?
Quality control and communication
- Tracks visits with software or an appStated on website
- After-hours contact lineStated on website
- Regular supervisor inspectionsStated on website
- Communication (3 of 9 recent reviews)Google reviews
- Ask them:Who is our main contact, and how do we reach someone after hours?
- Ask them:What response and correction times will you commit to in writing?
Insurance, security and accountability
- Background-checked staffStated on website
- InsuredStated on website
- BondedStated on website
- Ask them:Can you provide current certificates for general liability and workers' compensation?
- Ask them:What screening is done before staff get access to our building?
- Ask them:How are keys, access codes and alarms handled?
Pricing and contract terms
- Ask them:What is the total recurring price, and what triggers extra charges?
- Ask them:How long is the rate fixed, and how much notice is given for increases?
- Ask them:What is the contract term, does it renew automatically, and what are the cancellation terms?
Startup and transition
- Ask them:When can you start, and who manages onboarding?
- Ask them:Can we agree on a trial period and an early review date?