Home / San Antonio, Texas / JAN-PRO Cleaning & Disinfecting in San Antonio
JAN-PRO Cleaning & Disinfecting in San Antonio
Commercial cleaning in San Antonio, franchise location
This is a franchise location. The cleaning is usually done by an independently owned local franchise business, supported by the brand's regional office. Ask who will clean your building.
About JAN-PRO Cleaning & Disinfecting in San Antonio
JAN-PRO Cleaning & Disinfecting in San Antonio is part of JAN-PRO, a commercial cleaning franchise. Its Google description says the cleaning is delivered by certified JAN-PRO franchisees and that the brand has worked in commercial cleaning for over 30 years. City pages cover San Antonio, Boerne and Cibolo.
The website lists recurring janitorial service, carpet cleaning and disinfection, for offices, medical facilities, industrial sites, schools, retail, restaurants, government buildings, gyms and banks. It describes the JAN-PRO Tracker system for measuring cleaning quality, franchisee training, a free walkthrough before quoting and a satisfaction or re-clean guarantee. The office also publishes a dispenser guide, which signals that it handles restroom supplies such as paper and soap.
This office has a 4.8 rating from 322 Google reviews. Of the 10 most recent, 4 mention communication, and reliability, thoroughness and the same crew each come up once. Ask which franchisee will service your building, how that franchisee is insured and supervised, and who to call if quality slips.
Services and facilities
As listed on the contractor's website.
Services
- Recurring janitorial
- Carpet cleaning
- Disinfection
Facilities
- Offices
- Medical & healthcare
- Industrial & warehouse
- Schools
- Retail
- Restaurants & kitchens
- Government
- Gyms
- Banks
What recent reviewers mention
From the 10 most recent Google reviews with text. We count themes; we don't quote reviews.
- 4 of 10 reviewscommunication
- 1 of 10 reviewsreliability
- 1 of 10 reviewsthoroughness
- 1 of 10 reviewsthe same crew
The owner replied to 0% of the recent reviews. Most recent review: September 2026.
Areas served
Cities with their own page on the contractor's website.
Cibolo, San Antonio, Boerne
Data checked October 2026. Is something wrong or out of date? Tell us.
Buyer's checklist
8 answers we found for JAN-PRO Cleaning & Disinfecting in San Antonio. Everything marked "Ask them" still needs an answer in writing before you sign.
Where each fact comes from:Public recordStated on websiteGoogle reviews
Facility fit and experience
- Free walkthrough before quotingStated on website
- Ask them:Can you provide references from comparable clients, including a long-term client?
Scope and cleaning standards
- Restocks paper, soap and linersStated on website
- Ask them:Can you provide a written checklist of tasks per visit, weekly and monthly?
- Ask them:What is excluded or priced separately (carpet extraction, floor refinishing, windows)?
Reliability and staffing
- Describes a staff training programStated on website
- Same crew each visit (1 of 10 recent reviews)Google reviews
- Reliability (1 of 10 recent reviews)Google reviews
- Ask them:Will we have the same team, and who supervises them?
- Ask them:Who covers sickness, vacations and turnover?
- Ask them:If a visit is missed, when will you notify us and restore service?
Quality control and communication
- Satisfaction or re-clean guaranteeStated on website
- Tracks visits with software or an appStated on website
- Communication (4 of 10 recent reviews)Google reviews
- Ask them:Who inspects the work, how often, and can we see an example report?
- Ask them:Who is our main contact, and how do we reach someone after hours?
- Ask them:What response and correction times will you commit to in writing?
Insurance, security and accountability
- Ask them:Can you provide current certificates for general liability and workers' compensation?
- Ask them:What screening is done before staff get access to our building?
- Ask them:How are keys, access codes and alarms handled?
Pricing and contract terms
- Ask them:What is the total recurring price, and what triggers extra charges?
- Ask them:How long is the rate fixed, and how much notice is given for increases?
- Ask them:What is the contract term, does it renew automatically, and what are the cancellation terms?
Startup and transition
- Ask them:When can you start, and who manages onboarding?
- Ask them:Can we agree on a trial period and an early review date?