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American Facility Services
Commercial cleaning in Austin
About American Facility Services
American Facility Services is a commercial cleaning company listed in the Austin area. The website lists recurring janitorial service, post-construction cleanup and disinfection, for offices, medical facilities, industrial and warehouse sites, schools, churches, government buildings, labs and banks.
The website states that staff are background-checked and that the company is bonded. It also offers a free walkthrough before quoting.
American Facility Services has a 3.8 rating from 4 Google reviews.
Before signing, ask for a certificate of insurance, how work is inspected, the contract length and cancellation notice, and what happens if a visit is missed or incomplete. Ask for references from current clients in your facility type, especially for medical, lab or government sites. In Texas, janitorial services are subject to sales tax, so confirm whether each quote you receive includes it. Getting two or three quotes based on the same written scope makes the comparison fair. Agreeing on a review date in the first month helps catch scope gaps early.
Services and facilities
As listed on the contractor's website.
Services
- Recurring janitorial
- Post-construction cleaning
- Disinfection
Facilities
- Offices
- Medical & healthcare
- Industrial & warehouse
- Schools
- Churches
- Government
- Labs & cleanrooms
- Banks
What recent reviewers mention
From the 2 most recent Google reviews with text. We count themes; we don't quote reviews.
No recurring theme in the recent reviews.
The owner replied to 0% of the recent reviews. Most recent review: November 2025.
Areas served
Cities with their own page on the contractor's website.
Columbus
Data checked October 2026. Is something wrong or out of date? Tell us.
Buyer's checklist
4 answers we found for American Facility Services. Everything marked "Ask them" still needs an answer in writing before you sign.
Where each fact comes from:Public recordStated on websiteGoogle reviews
Facility fit and experience
- Free walkthrough before quotingStated on website
- Ask them:Can you provide references from comparable clients, including a long-term client?
Scope and cleaning standards
- Restocks paper, soap and linersStated on website
- Ask them:Can you provide a written checklist of tasks per visit, weekly and monthly?
- Ask them:What is excluded or priced separately (carpet extraction, floor refinishing, windows)?
Reliability and staffing
- Ask them:Will we have the same team, and who supervises them?
- Ask them:Who covers sickness, vacations and turnover?
- Ask them:If a visit is missed, when will you notify us and restore service?
Quality control and communication
- Ask them:Who inspects the work, how often, and can we see an example report?
- Ask them:Who is our main contact, and how do we reach someone after hours?
- Ask them:What response and correction times will you commit to in writing?
Insurance, security and accountability
- Background-checked staffStated on website
- BondedStated on website
- Ask them:Can you provide current certificates for general liability and workers' compensation?
- Ask them:What screening is done before staff get access to our building?
- Ask them:How are keys, access codes and alarms handled?
Pricing and contract terms
- Ask them:What is the total recurring price, and what triggers extra charges?
- Ask them:How long is the rate fixed, and how much notice is given for increases?
- Ask them:What is the contract term, does it renew automatically, and what are the cancellation terms?
Startup and transition
- Ask them:When can you start, and who manages onboarding?
- Ask them:Can we agree on a trial period and an early review date?